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Do I receive the
customer’s money and can I set my own profit margins?
Your
website is YOUR BUSINESS. Just as if a customer comes into your store, you set
the profit margin (the gross profit margin can be based across the whole
website, or per product category, or per brand). When an order is placed on your
website, you get paid first. You collect the money from the customer. If you
choose to have a vendor within our network drop-ship the order, they will then
bill your account for the wholesale net price, plus shipping and a per order
drop ship fee.
How do I know if my website
has a customer order?
When an order is placed by a customer
on your website, you will receive an email notification with the order
information. Then, go to your Administration Menu of your website and process
the order for payment and shipping.
Can
orders be drop-shipped for my store?
Yes! The vendors within
our network will drop-ship any product that is placed on the website through
their product feeds. You may also choose to ship the order from your store
stock. It’s your choice!
Can I add other
products/product lines to my website store?
Yes! You may add
other products and product lines very easily to your website. There are no
limits to the amount of products or informational pages you may add to your new
website.
Can I easily customize my store and
add more web pages?
Yes! More pages can very easily be added
and there is no limit. Additional pages are added using a WYSIWYG workspace and
feature a no programming environment. Depending on your skill set, you may use
HTML to enhance your website if you wish. If you would like to have a customized
look to your website and need assistance, please let us know and we would be
happy give you a free quote.
Can I easily
change the colors of my site?
Yes! It is as easy as just
clicking on a color chart in the Administration back-end of your
website.
Can I use my current credit card
processor for my website orders?
Yes! We suggest you
continue to use you current credit card processor. If you are not using a
Gateway, you will need to manually enter the customer’s card information for
approval. When a Gateway is installed, it automatically handles the approval
process. Your new website offers the most common Gateways.
Can I add this website/store to my current
website?
Yes! Single or multiple hyperlinks can easily be
added to your current site, this will send your customers to your new eCommerce
store.
How do I move my store's URL/website
address to your servers?
Contact the company where you
purchased your URL/web address from and request to move the DNS (domain name
server) to our host server: Most of these companies allow you to make the change
yourself using their Account Management utility. Our server settings
are:
NS1.MUSICPAYHOST.COM
NS2.MUSICPAYHOST.COM
Do I get FREE technical support?
Yes! We offer
unlimited FREE technical support via email. You’ll have access to a wonderful
Support Website complete with tutorial videos and a Getting Started Handbook is
provided to all website customers. Custom programming is available. Please call
Pro-Active Websites at 800-687-4225 to discuss your project.
Can you help me to build or customize my
site?
If you would like us to develop custom website pages
for you, there is an hourly fee. Please call Pro-Active Websites at 800-687-4225
to discuss your project and a quote will be provided.
How fast can I get set-up and started?
To
set-up your store, it usually takes 5 – 10 business days after we receive your
stores URL/web address on our servers and signed
paperwork.
Can I easily post products from
my website on eBay?
Yes! Your new website works with eBay’s
TurboLister2 upload utility. Just a few clicks your products are easily posted
on eBay.
How do I get set-up with
PayPal?
Go to www.paypal.com and sign
up.
How do I get set-up with Google
Check-Out?
Go to www.google.com and sign
up.
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